March 2, 2018

I once heard a consultant mate of mine say (way back in the last century) that benchmarking was really a form of stealing ideas from the competition. I recently had a client of mine want to “understand” the benchmarks (ie metrics) of a similar type customer and apply t...

January 14, 2018

2018. Are you going to lead your organisation to an outsourced future or or a future of strategic leadership?

In the second quarter of 2017, the Australian GDP grew 0.8 percent quarter on quarter, marking 104 consecutive periods without a recession, one of the longest s...

Are you chasing "best practices"? While it’s fashionable, the problem is what to do when you eventually catch those best practices.

Do you implement them? Do you adapt them? Do you assess whether they will work for you? Do you learn why they are best practices? While th...

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